Q - Director of Enrollment Operations

Colorado Springs, CO

Fountain Valley School, a selective and diverse boarding school, educates 250 students in grades 9–12 on a beautiful 1,100-acre campus in Colorado Springs, CO. Founded in 1930, the School provides a rigorous, global curriculum in academics, arts, athletics and the outdoors. 

 The Opportunity: 

The Director of Enrollment Operations will demonstrate a strong strategic, communication, organizational and computing skills to manage the enrollment management processes at FVS. A keen attention to detail, an ability to prioritize and manage multiple tasks independently during high-pressure periods are essential skills required.

Duties and Responsibilities:

  • Develops enrollment and admission plans with clearly stated goals and objectives to achieve head counts and net-tuition revenue.
  • Maintains statistical and trend data related to admission and enrollment. Presenting statistical and trend information to the Board of Trustees and Faculty as may be required.
  • Liaises with the Asst. Head for Strategic Communications and Marketing to support a strategic recruitment and communication plan and identify best practices to reach targeted, mission- appropriate audiences.
  • Develops necessary dashboards to track prospective student inquiries, to leads, to completed application.
  • Creates the protocol for follow up and response times to prospective student inquiries with an eye toward moving people through the process in a timely manner.
  • Formulating application, admission and enrollment policies that are strategic and forward thinking.
  • Oversees the admission information management software, the online application and submission of materials, and testing administration and logistics.
  • Support all on-campus recruitment events and assigned off-campus events, as may be required.
  • Assist with the organization of the Financial Aid Committee.
  • Additional responsibilities may be assigned at the discretion of the Head of School.
  • Participate fully in the life of Fountain Valley School, including faculty meetings and in-service sessions.
  • Regular and reliable attendance

Qualifications:

  • An entrepreneurial mindset and a willingness to generate and adopt new leading-edge ideas about enrollment and the enrollment management process.
  • A minimum of five years of admission and financial aid leadership experience.
  • An intuitive understanding of data and demonstrated success managing an admission database.
  • Experience with financial aid—both need-based and merit-based.
  • The ability to think critically, creatively, and strategically.
  • A bachelor’s degree (required) or a master’s degree (strongly preferred).
  • Strong use of Google and Microsoft Office products.
  • Previous experience in database management, CLARITY/Blackbaud a plus.
  • Excellent analytical skills.
  • Commitment to customer service.
  • Requires a strong attention to detail. 

Working Conditions:

  • Environment: Office working with prospective high school students and families.
  • Physical Demands: Able to sit, stand and lift to 30 lbs. for eight hours per day, occasional weekend and/or weeknight obligations.
  • Proficiency in Blackbaud, Excel, Word, Clarity, Google Suite, preferred

Salary: $65,000 to $85,000, depending on experience and education

Benefits:  Medical, Dental, Vision, Short and Long Term Disability, Life Insurance, Retirement Plan with Match, EAP

Application Deadline: April 1, 2024